prado internet access ~ news

2006.09.07 We are changing our dial-up vendor. Starting this Saturday, September 9, the current dial-up phone numbers AND logins will no longer work. You will need to change the dial-up settings to use a new phone number and new login name.

It is important that you choose a dial-up phone number that is local to you. A number in the list below MAY NOT ALWAYS BE a local number; you MUST ask your phone company which numbers are in your local calling plan. You will need this number in the instructions below.

You will have to make a new dial-up connection icon, or modify an existing one to incorporate the new information. On most versions of Windows, you can go to the Control Panel, choose Internet Options, choose the Connections tab from the Internet Properties Window, and then click on Setup to get the Internet Setup Wizard, or New Connection Wizard.

Once you are in the Wizard, be sure to set up the new connection manually. Include the phone number you chose as the ISP's phone number, and set the user name to end in @prado.com. (So if your dial-up user name was john, it is changing to john@prado.com.) Your dial-up password remains the same. The other options can be set to your situation and preferences.

If you want to change your existing connection icon, all you need is the new phone number and the new username. Again, the new user name is just the old user name with "@prado.com" added to the end, as in the example above. Your password and other items stay the same.

Below is a list of dial-up phone numbers for some California area codes. For other numbers, please email support@prado.com and specify your area code and city or cities near you.

CAUTION: Be sure to verify that a dial-up number is in your local calling plan with your local phone company. We cannot check if a dial-up number will result in toll charges and a larger phone bill for you.
Location New number
Campbell, CA (408) 608-0082
Gilroy, CA (408) 413-0082
Los Gatos, CA (408) 317-0082
Milpitas, CA (408) 889-0082
Morgan Hill, CA (408) 762-0082
San Jose, CA (408) 580-0082
San Martin, CA (408) 692-0082
Santa Clara, CA (408) 538-0082
Saratoga, CA (408) 877-0082
Sunnyvale, CA (408) 716-0082
Belvedere, CA (415) 366-3524
Belvedere (Marin Co.), CA (415) 691-4008
Colma, CA (415) 704-0082
Corte Madera, CA (415) 329-0082
Ignacio, CA (415) 475-0082
Inverness, CA (415) 727-0082
Mill Valley, CA (415) 634-0082
Nicasio, CA (415) 598-0082
Novato, CA (415) 599-0082
Point Reyes, CA (415) 873-0082
San Francisco, CA (415) 376-0082
San Francisco: Montrose-Evergreen, CA (415) 573-0082
San Rafael, CA (415) 784-0082
Sausalito, CA (415) 480-0082
Stinson Beach Bolinas, CA (415) 868-4022
Stinson Beach-Bolinas, CA (415) 534-0082
Alameda, CA (510) 373-0082
Berkeley, CA (510) 295-0082
Crockett, CA (510) 722-0082
El Sobrante-Pinole, CA (510) 275-0082
Fremont-Newark, CA (510) 405-0082
Fremont-Newark: Oliver, CA (510) 279-0082
Hayward, CA (510) 892-0082
Hercules-Rodeo, CA (510) 327-0082
Oakland, CA (510) 288-0082
Oakland: Fruitvale, CA (510) 228-0082
Richmond, CA (510) 439-0082
San Leandro, CA (510) 544-0082
Union City, CA (510) 991-0082
Half Moon Bay, CA (650) 284-0082
La Honda, CA (650) 899-0082
Los Altos, CA (650) 887-0082
Millbrae, CA (650) 684-0082
Moss Beach, CA (650) 897-0082
Mountain View, CA (650) 963-0082
Pacifica, CA (650) 898-0082
Palo Alto, CA (650) 618-0082
Pescadero, CA (650) 456-0082
Redwood City, CA (650) 423-0082
San Carlos-Belmont, CA (650) 590-0082
San Mateo, CA (650) 523-0082
South San Francisco, CA (650) 870-0082
Woodside, CA (650) 332-0082
Aptos, CA (831) 603-0082
Ben Lomond, CA (831) 604-0082
Big Sur, CA (831) 300-0082
Boulder Creek, CA (831) 618-0082
Carmel, CA (831) 309-0082
Carmel Valley, CA (831) 308-0082
Castroville, CA (831) 307-0082
Chualar, CA (831) 306-0082
Felton, CA (831) 850-0082
Gonzales, CA (831) 305-0082
Greenfield (Monterey), CA (831) 304-0082
Hollister, CA (831) 665-0082
King City, CA (831) 387-0082
Monterey, CA (831) 886-0082
Salinas, CA (831) 785-0082
San Ardo, CA (831) 303-0082
San Juan, CA (831) 301-0082
San Lucas, CA (831) 302-0082
Santa Cruz, CA (831) 480-0082
Soledad, CA (831) 677-0082
Tres Pinos, CA (831) 299-0082
Watsonville, CA (831) 851-0082
Antioch, CA (925) 775-0082
Bishop Ranch, CA (925) 884-0082
Clayton, CA (925) 889-0082
Concord, CA (925) 887-0082
Danville, CA (925) 886-0082
Dublin-San Ramon, CA (925) 905-0082
East Contra Costa, CA (925) 666-0082
Lafayette, CA (925) 871-0082
Livermore, CA (925) 605-0082
Martinez, CA (925) 369-0082
Moraga, CA (925) 888-0082
Orinda, CA (925) 885-0082
Pittsburg, CA (925) 665-0082
Pittsburg West, CA (925) 664-0082
Pleasanton, CA (925) 397-0082
Sunol, CA (925) 663-0082
Walnut Creek, CA (925) 940-0082

2002.11.01 We are experiencing some delay in migrating our dial up services. As a result, the following list of dial up numbers should be used to replace the old numbers:
Old number New number     Location
(408) 513-1086 (408) 903-2571 San Jose South
(408) 380-0077 (408) 648-2571 San Jose West
(408) 514-0146 (408) 648-2571 San Jose North
(408) 585-9955 (408) 648-2571 Sunnyvale
(650) 223-1040 (650) 681-2571 Palo Alto
(650) 417-0032 (650) 900-2571 Mountain View
(650) 503-0083 (650) 399-2571 Redwood City
(510) 401-0033 (510) 709-2571 Fremont Newark Greenleaf
(510) 402-0017 (510) 709-2571 Fremont Main
(510) 403-0028 (510) 709-2571 Fremont Oliver
(510) 342-0127 (510) 931-2571 Hayward
(510) 343-0013 (510) 830-2571 Oakland Trinidad
(510) 496-0418 (510) 830-2571 Oakland Main Piedmont
(510) 698-0031 (510) 830-2571 Oakland Fruitvale
(510) 239-1005 (510) 830-2571 Oakland Alameda
(510) 859-0106 (510) 830-2571 Oakland Berkeley
(925) 954-0408 (925) 300-2571 Walnut Creek
(925) 344-0033 (925) 800-2571 Livermore
(925) 201-0219 (925) 400-2571 Pleasanton
We hope to have the old numbers restored to service by Nov. 8.

2001.09.15 Prado's mailing address is now P.O. Box 540, Hayward, CA 94543 .

2000.11.22 Prado has an 800 number for our California customers. You can call us toll-free both for technical support and for business matters.

1-800-407-4177

Prado is discontinuing the 889-5211 dial-up number. We encourage our users to dial in to our newer equipment, using one of the numbers listed below.

Prado is now accepting Visa, Mastercard, and American Express credit cards for payment. To apply, please call our office.

Prado is offering training on computer and Internet use. We can help you improve your skills and your effectiveness with e-mail, office and browser software, and system maintenance.

Prado is also offering additional services, including consulting, repair, and software installation. Rates for most of these services are $45/hr, $60/hr for on-site service.

Please call our office during business hours (9 p.m. - 6 p.m.) for more information on training, credit cards, or the other services.

Phone numbers and locations.

More than one of these numbers may be a local call to you. You can call Pacific Bell Customer Service at 1-800-310-2355 to verify which of these is local to you.

(408) 513-1086 San Jose South
(408) 380-0077 San Jose West
(408) 514-0146 San Jose North
(408) 585-9955 Sunnyvale
(650) 223-1040 Palo Alto
(650) 417-0032 Mountain View
(650) 503-0083 Redwood City
(510) 401-0033 Fremont Newark Greenleaf
(510) 402-0017 Fremont Main
(510) 403-0028 Fremont Oliver
(510) 342-0127 Hayward
(510) 343-0013 Oakland Trinidad
(510) 496-0418 Oakland Main Piedmont
(510) 698-0031 Oakland Fruitvale
(510) 239-1005 Oakland Alameda
(510) 859-0106 Oakland Berkeley
(925) 954-0408 Walnut Creek
(925) 344-0033 Livermore
(925) 201-0219 Pleasanton